Dorota

  • Total activity 363
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Activity overview

Latest activity by Dorota
  • Dorota created an article,

    What does BASIC and PREMIUM Business Membership include?

    Basic Membership includes:  Fully digital account creation process Business Savings Account 0%  Bank statements in formats: pdf, CODA, MT940, csv. Transfers (SEPA, SWIFT, SEPA instant, local inter...

  • Dorota created an article,

    Which features has my new Maestro card?

    Our Maestro debit card has the same features as a standard Mastercard debit, including advanced card management on the App, ability to use Apple and Google Pay services. Plastic card can be easily ...

  • Dorota created an article,

    How can I get a Maestro debit card?

    Maestro Card is available for members with Belgian or Dutch tax residency.  In order to request a new Maestro card please follow the steps below:  Go to the ‘Finances’ section in your application ...

  • Dorota created an article,

    Is Identity Theft Monitor available in my membership?

    For Aion Individual members Identity Theft Monitor is available in Premium membership. For Aion Professional members Identity Theft Monitor is available in both Standard and Premium membership. 

  • Dorota created an article,

    What is Identity Theft Monitor?

    Identity Theft Monitor is a service that alerts you when some of your data you've entered to be monitored is leaked on the internet. Data leaks happen sometimes for example from social networks, on...

  • Dorota created an article,

    How to file a complaint?

    In order to file a complaint please contact our Customer Happiness Centre via "Support" on our web page: www.aion.be or via chat in the application. Our agents will assist you in the process.  Y...

  • Dorota created an article,

    Are all the information in FAQ always up-to-date?

    While our teams do their utmost to answer your questions with accuracy, please be aware that answers are not individualised and may be incomplete or not up-to-date. The contractual documentation en...

  • Dorota created an article,

    I have an account in your bank, but just recently I have installed Aion app and want to login.

    If you are already a member of Aion bank, please download Aion application on your device and click on login - then an application will guide you through account recovery process. In case of any qu...

  • Dorota created an article,

    I want to open an account in your bank. Which documents do I need?

    You can open an account with "Itsme", with your Belgian or Polish identity document, or with your Austrian, Belgian, Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Polish, Roman...

  • Dorota created an article,

    I need help. What can I do?

    If you need support, please contact our Customer Happiness Centre on chat. We will be happy to help you with any issues.  In order to start chat click on "Support" on aion.be or open the applicatio...